![]() ![]() ![]() ![]() Telephone supportīut, there are times when you might need just a little more personalised help - and that is why we have a team of dedicated support staff who run a telephone help-desk service both in the UK and in the US. We believe in responding to our customers’ needs quickly and efficiently. Customer satisfaction is our top priority - at Traka we pride ourselves on building long term partnerships from initial hardware installation, through the system software configuration and user training and finally in providing on-going customer support via our help-desk. That level of service does not stop once your system is in place. Traka provides on-going telephone support to help you resolve any issues you may have. More than that, should it be necessary, Traka have a fleet of engineers who can be on the road in minutes to your site in fully equipped vans - because we recognise it is the speed and efficiency in responding to a problem that ensures customer satisfaction.Ī range of maintenance and extended warranty options are available for when your initial 12 months warranty expires. ![]()
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